Feb 2024
ecommerce integration
(Last Updated On: February 6, 2024)

This article spotlights a real-world scenario, where EDI2XML steps in to facilitate an efficient data exchange between an e-commerce entity and its dropshipping supplier.

Introduction: Integration Insights from EDI2XML for E-commerce and Dropshipping Success

As a company with a deep understanding of e-commerce automation, EDI2XML is committed to sharing its wealth of experience with other businesses. Through our knowledge and proven strategies, we strive to empower businesses to unlock the full potential of their online trading operations.

Background: Online Retailers, Dropshipping and EDI

The e-commerce ecosystem often relies on partnerships to enhance efficiency and broaden product selections. For instance, online retailers frequently join forces with dropshippers, eliminating the need for inventory storage and management. This mutually beneficial collaboration allows businesses to focus on customer experience and marketing, leaving the logistics to reliable dropshipping partners.

USEFUL: What is Dropshipping on Amazon?

Dropship suppliers, often require EDI (Electronic Data Interchange) for its efficiency in automating order processing, inventory management, and communication.

EDI2XML Automation Goals

Our e-commerce integration model centers on the integration between a client’s online store, which could be built on any e-commerce platform like Shopify, BigCommerce, or eBay, and a dropshipping supplier.

The primary objective is to seamlessly exchange Electronic Data Interchange (EDI) transactions, between the Client and their dropshipping partner.

Amazon Integration

This involves EDI2XML acting as an intermediary to collect and transform orders from the e-commerce store into EDI X12 format for transmission to the dropshipping supplier. Additionally, it ensures the smooth reception and processing of inventory feeds (EDI 846), and advanced ship notices (EDI 856) from dropshipper, updating the e-commerce instances using REST API connectors.

Technical Insights

Integration of e-commerce and dropshipping supplier typically involves the use of the following standard EDI documents:

  • Outgoing Documents (From Client to Dropshipping Supplier): EDI 850 Sales Order
  • Incoming Documents (From Dropshipping Supplier to Client): EDI 846 Inventory Inquiry and Advice, EDI 856 Advanced Ship Notice
  • Possible Connectivity: VAN/FTP/sFTP for Dropshipping Supplier, Shopify REST API, eBay API Tools or other API for respective e-commerce instances.

TAKEAWAY: Implementing Application Programming Interface (API) integration is fundamental for real-time communication between the e-commerce platform and the dropshipping supplier’s systems. APIs enable the exchange of data related to product information, inventory levels, order processing, and more. A robust API connection forms the backbone of a successful e-commerce integration.

Key Components of E-commerce Integration

Embarking on an e-commerce integration project, especially with a dropshipping supplier, involves several crucial components to ensure a seamless and efficient collaboration. Below are the key elements typically considered in such projects:

Automated Order Processing:

One of the primary goals of integrating with a dropshipping supplier is to automate the order processing workflow. This involves near real-time synchronization between the online store’s platform and dropshipper’s management system.


When a customer places an order on the online store, the integration should seamlessly transmit order details to the supplier’s system. This automation eliminates the need for manual order placement and expedites order fulfillment.

Example of the flow of data for outgoing documents from client to dropshipper

  • EDI2XML processor initiates every 15 minutes.
  • Checks for new orders on e-commerce platform.
  • Extracts information, converts to X12 format and builds EDI 850 document.
  • Connects to drop shipper’s sFTP mailbox and drops the generated x12 file(s).

Another option is when the received order is converted into the required format (XML, JSON, CSV) and pushed directly to the dropshipper’s management system.

Inventory Management, Pricing and Product Updates:

Efficient inventory management is crucial for preventing stockouts and ensuring timely order fulfillment. The integration will include a mechanism to update the online store’s inventory in near real-time based on dropshipper’s stock levels. This ensures that customers are presented with accurate product availability information.

Example of the flow of data for incoming information from dropshipper to client

  • EDI2XML processor connects to dropshipper’s mailbox every 15 minutes.
  • EDI 846-Inventory Status in x12 format.
  • Converts x12 documents to appropriate formats for e-commerce.
  • Updates inventory values (EDI 846) on e-commerce platform.
  • Sends email notification about received and processed documents.

Pricing instabilities and product updates are common in the retail industry. Exchanging EDI 846 allows the online store to reflect real-time changes in dropshipping supplier’s pricing and product catalog, ensuring that customers always receive the latest information.

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Shipping and Tracking Integration:

Seamless communication between the online store and dropshipper’s shipping system is essential for providing customers with accurate shipping estimates and order fulfillment / tracking information. The use of EDI 856 Advanced Ship Notice enable real-time updates on shipping status and tracking details directly within the online store’s interface.

Benefits of E-commerce Automation

Time and Cost Savings:

By automating order processing, inventory management, and other essential tasks, the online store can significantly reduce the time and resources spent on manual operations. This translates to cost savings and increased overall operational efficiency.

Enhanced Customer Experience:

Automated integration ensures that customers receive accurate product information, timely order updates, and reliable shipping details. This contributes to an improved overall shopping experience, fostering customer loyalty and satisfaction.


In contrast to public app, our custom e-commerce integration solution can easily scale to accommodate increased order volumes and a growing product catalog.

This scalability feature becomes particularly crucial for businesses aiming to expand without facing the limitations often encountered with off-the-shelf automation tools.

Useful reading: Shopify Private or Public app: What’s Best for ERP Integration

Conclusion: E-Commerce Integration with Dropshipping Suppliers

Successful e-commerce integration with dropshipping suppliers is vital for enhancing operational efficiency and customer satisfaction. At EDI2XML, we understand the intricate details of this process and offer proven strategies to unlock the full potential of your online trading operations.

If you’re ready to streamline your e-commerce integration, take the first step by scheduling a free consultation with our integration expert.

Discover how our expertise can empower your business through seamless EDI transactions and efficient data exchange.

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