Jul 2015
EDI Integration with ERP and CRM
(Last Updated On: September 24, 2019)

This post was updated to reflect current trends and information.

EDI Communication
is one of the best ways to exchange important business documents with Trading Partners. Documents such as Purchase Orders, Invoices and ASNs can be safely exchanged electronically with business partners, like retailers, in a matter of seconds. In many cases however, Small and Medium Enterprises do not have the budget for some of these EDI communication solutions out there and do not have any in-house staff experienced with EDI exchange. What should these businesses do?

EDI Solution as a Service for SMEs

After over a decade of working hand in hand with Small and Medium Businesses, we’ve come up with a solution. Our EDI specialists realized that it might not be realistic to have SMEs hire in-house EDI experts or purchase expensive EDI communication solutions on the market. This is when our experienced team designed and developed a tool that can be implemented as a Service – no need for any setup or equipment on premises – called EDI2XML as a Service. Here’s how it works:

  1. We communicate with your EDI Trading Partner in order to pick up any incoming EDI documents from their mailbox
  2. We convert all EDI documents into XML or CSV format (whichever works best to be integrated into your management system (ERP suite, CRM system, etc.))
  3. We push all XML documents to you, to be integrated into your system
  4. You will be notified every time EDI documents are sent and received
  5. The opposite process (from XML to EDI) works for outgoing documents.

Click here to view an infographic on EDI2XML as a Service.

Converting from unreadable formats like EDI x12 or EDIFACT (for those companies in Europe) to XML or CSV, allows for easy integration into ERP suits or CRM systems out on the market. On top of this, XML format is easy to read by any businessperson. Our goal was and continues to be to simplify the EDI communication process for Small and Medium Enterprises that are looking to increase efficiency. It’s time SMEs eliminated manual data entry (or human intervention) and enjoyed a smooth, continuous order processing flow.


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